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Monthly Newsletter - May

News, Tips, and Reminders

 
 
 

 

 

HINTS:

 

 Computer problems we've all heard about

 -- (and then some)

     Computers are marvelously complex pieces of machinery. When you consider how many different hardware devices, drivers, dll's, and subroutines have to all play nicely with other just to make the system boot up -- not to mention the many thousands of lines of software code that have to be executed if you actually want the machine to do something useful -- it's amazing that computers aren't even more cantankerous than they are. The list of things that can go wrong seems almost endless.

     And yet, the majority of the problems we see on a regular basis fall into the following ten broad categories:

1.       My computer is running sloooooowly. This is usually the result of a combination of factors. Too many programs auto-starting, adware and spyware running in the background, inadequate RAM, filesystem and/or pagefile fragmentation, Master File Table fragmentation or corruption, registry conflicts, and a buildup of garbage files on the hard drive can all contribute to general slowness. Usually, a tuneup (and maybe a RAM upgrade) is all that's needed to perk up a sleepy machine.

2.     Can't get on the Internet. Many of the same factors listed in number 1 (above) can also affect Internet and network connectivity. Other possibilities include a bad modem or network card, bad cables, corrupted drivers, or viruses.

3.       Computer dials itself onto the Internet all by itself. Adware or spyware is usually the culprit. Other possibilities include programs that are set to update themselves automatically are opening up an Internet connection to do so; malicious programs (viruses, worms, or trojans) are attempting to do their dastardly deeds; or "dialers" installed by unsavory Web sites are trying to connect.

4.       My browser's home page or default search engine has changed itself. No, it's been hijacked. This is another type of marketing spyware that is becoming more prevalent in recent months.

5.       My computer locks up, freezes, or goes to the Blue Screen of Death. Spyware, inadequate or defective RAM, registry conflicts, missing or corrupted dll's, filesystem or pagefile fragmentation, bad device drivers, viruses... the list goes on. But amazingly, about 80 per cent of the time, a tune-up is all that's needed to rectify the problems.

6.       My computer keeps turning itself on all by itself. Usually this means that the BIOS is set to "wake on LAN" or "wake on modem."

7.       My computer's clock keeps losing time. The CMOS battery is dying. It's replaceable.

8.       My computer spontaneously reboots itself. This is almost always a hardware problem. Usually its the power supply, RAM, processor. or a dirty or defective cooling fan. Some viruses, worms, and trojans can also cause this to happen.

9.       My computer is making noises. Most likely, some moving part is failing. It could be the hard drive or one of the various fans. Sometimes, however, squealing or whining sounds can have purely electronic origins. Whatever the case, it's important to shut down the machine and have it checked immediately.

10.   My computer won't boot. Could be any number of things, starting with the power cord not being plugged in. Check that first. You wouldn't believe how many times we've responded to calls where the computer simply wasn't plugged in. If that doesn't work, then call or email us.

 

We routinely see these issues so please contact us if you have difficulties with any of these issues.

(information from geekontherun.net)

In This Issue:

 

HINTS: Common Computer Problems

 

TIPS: Keyboard Shortcuts

 

REMINDERS: Creative Passwords


 

REMINDERS:

     In today’s world people are worried about identity theft and invasions of privacy, but they fail to protect themselves on a very basic level… their passwords.  It’s time to take that extra step in protecting yourself and create yourself a strong password.

 

      Creating a strong password is a fairly simple process that most people seem to skip over for the convenience of having an easy password to remember.  Now, your password should be pretty easy for you to remember but it should be hard for someone to guess.  You should stay away from making your password something that can easily be found out about you such as your address or birthday.  Passwords are supposed to protect your information so it would be best to make you password something that someone can’t just type in because they know you and guess the correct password.   So here are a few things you should consider before making your password or changing your already existing password:

    

     Use a combination of upper and lowercase letters in your password.  These should be spread out and not follow the normal way that grammar teaches us.  Put a capital letter in the middle or end of the word to spice things up.

 

     Use numbers in your password as well.  You should put numbers in the middle of your password, not at the beginning or end.  This will make it more difficult for someone to guess whatever word you use for your password because the number in the middle will throw them off.

 

     If you are able to, use a symbol somewhere in your password.  Any symbol will do as long as it is allowed by the site.  These can be utilized to ensure you’ve got a strong password.

 

     A good rule for strong password creation is to use numbers as a replacement to letters. For example, if you were to make a password for this site, you could do something like “@ll1n0n3$upp0r+” (allinonesupport), notice how the password has upper and lower case letters, numbers and symbols in it.

 

     Also, you should make sure that you don’t keep your passwords with your login information written on post-it notes next to your monitor or keyboard.  That’s just making it too easy for someone to know all the information they need to get into your account.  If you are going to write the login and password on something, try to write them in random locations, like in an address book under the letters of the website they correspond to.

 

     Remember that your password should be easy for you to remember but hard for someone to guess.  If you are going to use something like a pet or car, try to mix up the letters so you password doesn’t resemble the original word.

 

     If you need any assistance with passwords, please call or email us.

 

TIPS:

Shortcut keys help provide an easier and usually quicker method of navigating and using computer software programs. Shortcut keys are commonly accessed by using the Alt (on IBM compatible computers), command key (on Apple computers), Ctrl, and/or Shift in conjunction with a single letter. The de facto standard for listing a shortcut is listing the modifier key, a plus symbol, and the single character. Or in other words, "ALT+S" is telling you to press the Alt key and while continuing to hold the Alt key, press the S key to perform the shortcut. 

In addition to the shortcuts listed on this page, users can find the shortcut keys to their most popular program by looking for underlined letters in their menus. For example, in the below picture, you can notice that the "F" in File has been underlined. You will then know that you can press the Alt key and F to access the File menu (Note: Some programs require the user press and hold ALT to see the underlined characters). Finally, as you can also see in the below picture some of the common features such as Open and Save have shortcut keys assigned to them. In the below example, pressing Ctrl+O would perform the open for the program.

As you begin to work with shortcut keys you will notice that several applications share the same shortcut keys. We have listed many of these keys in our basic PC shortcut keys section.

Basic PC shortcut keys

The below basic shortcut keys are a listing of shortcut keys that will work with almost all IBM compatible computers and software programs. It is highly recommended that all users keep a good reference of the below short cut keys and/or try to memorize the below keys. Doing this may also dramatically increase your productivity!

Shortcut Keys

Description

Alt + F

File menu options in current program.

Alt + E

Edit options in current program

F1

Universal Help in almost every Windows program.

Ctrl + A

Select all text.

Ctrl + X

Cut selected item.

Shift + Del

Cut selected item.

Ctrl + C

Copy selected item.

Ctrl + Ins

Copy selected item

Ctrl + V

Paste

Shift + Ins

Paste

Home

Goes to beginning of current line.

Ctrl + Home

Goes to beginning of document.

End

Goes to end of current line.

Ctrl + End

Goes to end of document.

Shift + Home

Highlights from current position to beginning of line.

Shift + End

Highlights from current position to end of line.

Ctrl + Left arrow

Moves one word to the left at a time.

Ctrl + Right arrow

Moves one word to the right at a time.

 

(information from computerhope.com)

 

Contact Us

(512) 585-2537

http://www.allinonesupport.com

shawn.allen@allinonesupport.com   |   rick.kirkpatrick@allinonesupport.com


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